Short, practical answers.

Create your workspace

Takes under 2 minutes.

Invite your team

Choose from 6 roles.

Accept the platform policies

Privacy, Terms, Acceptable Use, Anti-Spam.

Request a sender ID

11 characters, alphanumeric.

Understand rejection reasons

What carriers actually look for.

Resubmit after rejection

One click, new name, new review.

Upload contacts from CSV

Phone number in column 1 is all we require.

Create a contact group

For sending to a subset.

Schedule a campaign

Up to 6 months in advance.

Cancel a scheduled campaign

Any time before dispatch.

How segments work

160 chars standard, 70 chars unicode.

What each route costs

Generic vs DND.

Top up your wallet

From ₦1,000.

Download an invoice

PDF in your billing dashboard.

Read a delivery confirmation

Every status, plainly named.

Interpret failure codes

DND blocked, Unreachable, etc.

Export delivery data

CSV download, per campaign.

What preflight checks do

Eight checks before every send.

Respond to STOP replies

Automatic, immediate, permanent.

Handle DND numbers

Which messages reach them.